Integrated platform for PACE programs

Accelerating delivery, performance, and scalability

Overview

Intus Care, a digital health company focused on improving senior care, set out to develop CareHub – a comprehensive Electronic Medical Record (EMR) and practice management platform tailored for Programs of All-Inclusive Care for the Elderly (PACE). The platform sought to enhance efficiency, ensure compliance, and focus on value-based care outcomes for older adults with complex healthcare needs. With limited DevOps capacity and a fast-approaching product launch goal, Intus Care needed a trusted technology partner to scale quickly and collaborate across multiple distributed teams. They turned to Kopius in a competitive vendor selection process for both talent and pricing, looking for experienced developers who could integrate seamlessly and drive innovation for their high-impact healthcare solution.

Challenge

Kopius embedded a team of senior developers from Latin America into Intus Care’s distributed engineering group to accelerate the development of CareHub. Our team worked side-by-side with Intus leadership to ensure consistent progress, alignment, and communication throughout the build.

Kopius helped architect and implement Intus Care’s CI/CD pipeline, ensuring long-term scalability and maintainability of the platform. Key technologies and solutions implemented by the Kopius team included:

Code refactoring to improve performance and system architecture
Material UI (MUI) for a modern, cohesive user interface
Automated API testing to reduce bugs and speed up QA
AI-assisted development with GitHub Copilot to boost development speed and efficiency

These solutions helped improve code quality, development speed, and overall system reliability while ensuring the product could scale effectively.

Shoulder shot of Old man on video with to doctor on mobile phone – concept of nurse Online Chat, telehealth, or tele counseling during coronavirus or covid-19 pandemic.

Results

What began as a trial engagement quickly grew into an extended and exclusive partnership. The DevOps engagement was extended another 6 months, and the development team continued to support Intus Care’s product roadmap. With Kopius as their trusted technology partner, Intus Care was able to accelerate development timelines in alignment with ongoing funding rounds, improve platform scalability and maintainability, and reduce engineering bottlenecks. Kopius helped Intus Care lay the technical foundation for a game-changing product that used AI and automation to improve the future of elder care.

Scaled Agile Framework Adoption

Doubling output in productivity

Challenge

Home Care Home Base (HCHB), the #1 software for home-based care, faced the challenge of improving its operational efficiency to keep pace with the rapidly evolving healthcare landscape. With complex internal structures, HCHB struggled to streamline its release cycles, resulting in limited agility and productivity. The company aimed to accelerate its software delivery pipeline, moving from just four releases per year to a more frequent and responsive development cycle. To achieve this, HCHB turned to Kopius to lead a comprehensive transformation, implementing a scalable agile framework (SAFe) across all layers of the organization.

Solution

Kopius played a pivotal role in HCHB’s adoption of SAFe (Scaled Agile Framework). Our experts worked closely with HCHB’s leadership, middle management, and technical teams to ensure a smooth and thorough adoption of SAFe principles, including Agile Release Trains, Iteration Planning, and Continuous Delivery Pipelines. By embedding SAFe practices into HCHB’s workflow, Kopius was able to help the organization shift to a more iterative and predictable development process. This transformation empowered HCHB’s teams to deliver value more efficiently, with improved collaboration and alignment across departments, ultimately setting the stage for faster and more frequent releases.

Results

HCHB’s SAFe adoption, supported by Kopius, resulted in a significant boost in productivity, doubling its output in a short period. By moving from four releases per year to a projected one release per month, HCHB drastically improved its speed to market while maintaining quality and efficiency. This shift not only accelerated the delivery of critical software updates but also allowed HCHB to respond more quickly to market demands and customer needs, ensuring continuous improvement and innovation in its digital services.

CME Group

Enhanced web and mobile experience

Attracting 6.7 million visits monthly

Challenge

CME Group, a global leader in agricultural and financial markets, faced the challenge of optimizing its digital presence to meet the growing demands of its vast user base. With millions of users accessing their platforms each month, CME needed a scalable, efficient solution to enhance the user experience across both web and mobile apps. The company sought to unify their digital ecosystem while maintaining control over product ownership. CME turned to Kopius to modernize their digital platforms, improve performance, and create a consistent, seamless experience for users—without compromising product oversight.

Solution

Kopius took full ownership of the development and maintenance of CME Group’s web and mobile applications. Leveraging Adobe Experience Manager (AEM), we implemented a common code base and services backbone to streamline development across both platforms. This unified approach ensured that updates and features could be rolled out efficiently, maintaining consistency across web and mobile channels. Through AEM’s robust content management capabilities, Kopius was able to evolve CME Group’s digital presence, optimizing both the user interface and the backend functionality. Our team’s agile development approach allowed us to continuously improve the digital experience while ensuring that CME retained product ownership.

Results

Kopius’s expertise in web and mobile development transformed CME Group’s digital platforms, resulting in a significant boost in user engagement. With an optimized and unified digital experience, CME Group now achieves an impressive 6.7 million visits per month across all web and mobile apps. The scalable solution provided by Kopius ensures CME Group can continue to grow its digital presence, delivering seamless, high-quality experiences for its users while maintaining efficiency in development and maintenance.